Important points before applying
Please read the following terms carefully and apply after agreeing to the
(1) Cancellation policy
Please contact us immediately if you need to cancel reservation or change plans.
In the event that the Participants cancel the Tour/ Activities for personal reasons including child’s health condition, the Participants shall pay cancellation fees described below.
All cancellations are subject to a cancellation fee of ¥2,000 for administrative fees. For tours over ¥30,000 the administrative fee will be 5% of the total fee.
Cancellations must be communicated via e-mail no later than 1 week before the service date in order to get a refund. (For example, your reservation is for April 10, you must contact us April 3rd. )
Cancellations made less than 1 week before the service will not receive a refund.
Participants need to have valid international travel insurance for any injuries, damages during the program. Please note that we are not responsible for any payment incurred for any damage or injuries during the program